Privacy Policy

Last updated: 2024/9/28

1. Introduction

Click and Buy is committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This privacy policy describes how we collect, use, disclose, and safeguard your information when you use our website or services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact us for support

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information

3. How We Use Your Information

We use your personal information for purposes that include:

  • Processing and fulfilling your orders
  • Communicating with you about your orders or inquiries
  • Sending you marketing and promotional communications (with your consent)
  • Improving our website and services
  • Complying with legal obligations

4. Disclosure of Your Information

We may share your personal information with:

  • Service providers who assist us in operating our website and conducting our business
  • Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6. Your Rights

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction of your personal information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent for the processing of your personal information

To exercise these rights, please contact us using the details provided in Section 9.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Click and Buy
Attention: Tristan Scott
Email: tristan@clickandbuy.co.za

10. Information Regulator

You have the right to lodge a complaint with the Information Regulator of South Africa if you believe that we have not complied with the requirements of POPIA with respect to your personal information.

Their contact details are:
The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/